Level 4 Study Guide


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ULR’s workbooks have been developed and produced to align with the Qualifications Credit Framework (QCF) qualifications launched by ILM in September 2012. Written by expert ILM tutors and facilitators who currently deliver the units, they have been designed to complement our Tutor Support Packs.

Our workbooks provide a structured learning platform for learners, channelling their thinking into resolution of workplace challenges and stimulating ideas for workplace improvement. The texts, accompanying activities and exercises, provide an excellent framework for developing and implementing learning. Workbook activities are designed to ‘bring alive’ the underpinning theories, models and concepts in an accessible and interactive way, providing learners with the knowledge and understanding necessary to complete successfully their qualification.

All of our workbooks are also available in pdf writable format as individual learner locked e-books or with a centre licence allowing you unlimited reproduction of the resources, you can also choose to purchase our workbooks with or without a tutor support pack.

To purchase a digital unit email us stating the Unit code and title and whether you wish to include the tutor support pack in your purchase. We’ll send you confirmation of the unit you have requested together with the final price for your agreement before processing your order.

Discounts are available for the purchase of multiple e-books and complete units, email us for a quote based on your requirements.

Workbooks are supplied in Greyscale. Images are representative of style and content.

For an abridged example of a Workbook